Add Full AI Agent and AI Automation to Your WordPress Website. Darwin.

A 24/7 AI assistant trained on your services, FAQs and products, installed on your existing WordPress site. Answers customer questions, books appointments, recovers abandoned carts and handles enquiries while you focus on your work. Serving Darwin, and South East QLD.

Get a Free Quote Call 0412 606 287

The new AI Assistant and AI Automation for Darwin businesses

Most website visitors leave without making contact. They have a quick question about your hours, your prices, your process, and when they can't find the answer instantly, they click back to Google and call someone else. An AI assistant catches those visitors, answers them in seconds, and captures their details before they leave.

With WordPress's built-in AI layer, adding this to your existing site is faster and more reliable than ever. We configure it, train it on your content, and hand it over ready to work.

What your AI assistant can do

💬 Website Chat

Answers questions about your services, hours, location and pricing, 24/7, in natural language, on every page of your site.

📅 Booking & Enquiries

Qualifies leads, captures contact details and books appointments directly into your calendar, even at 2am.

🛒 WooCommerce Helper

Helps shoppers find products, answers stock and shipping questions, and sends abandoned cart recovery messages.

📧 Email & SMS Follow-Up

Automatically follows up new enquiries by email or SMS, so leads don't go cold while you're on the job.

⭐ Review Requests

Sends a Google review request after each completed job or purchase. Builds your reputation on autopilot.

🔄 Client Reactivation

Re-engages past customers who haven't booked recently. Gentle reminders that bring repeat business back.

How we set it up

1. Discovery call

We learn your business: your services, common customer questions, tone of voice, and what actions you want the AI to take.

2. Train on your content

We feed your website pages, FAQs, product info and policies into the AI. It learns to answer from your real content. No hallucinating.

3. Connect & configure

We set up your AI provider in WordPress Connectors, connect to your calendar, CRM or WooCommerce, and configure escalation rules.

4. Test, launch & train you

We test against real customer scenarios, go live on your site, then walk you through how to manage and update your AI assistant.

Your choice of AI provider. We set up your preferred provider (OpenAI, Anthropic or Google) via WordPress's built-in Connectors screen. Prefer not to manage an API account yourself? We can use our own API keys for a small monthly cost. No lock-in contracts.
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Full training included. Every AI installation comes with hands-on training for you and your team. We show you how to review AI conversations, update your assistant's knowledge, adjust its tone, add new FAQs, and escalate to a real person when needed. You stay in control.

Frequently asked questions

What is the difference between an AI agent and a basic chatbot?

A basic chatbot follows a fixed script and can only answer questions it was specifically programmed for. An AI agent understands natural language, so customers can ask questions in their own words and get a real answer. It can also take actions, such as booking an appointment, sending a follow-up, or passing a lead to your CRM, not just reply with text.

Will it sound like a robot to my customers?

No. We tune the AI's tone to match your brand, whether that's a friendly tradie, a professional clinic, or a polished retailer. It uses your own words, service descriptions and FAQs. Most customers have no idea they're talking to an AI until they're told.

What if it gives a wrong answer?

We configure strict rules so the AI only answers from your approved content. If it doesn't know something, it says so and offers to take a message or connect with you directly. It never makes things up or guesses.

Can it book appointments automatically?

Yes. We connect the AI to your booking system, Google Calendar or Calendly. Customers can book themselves directly through the chat, 24 hours a day. You wake up to confirmed appointments without lifting a finger.

Can AI help my WooCommerce store?

Yes. The AI can help shoppers find products, answer stock and shipping questions, recover abandoned carts with automated follow-up messages, handle basic returns queries, and send post-purchase review requests. All automatically, without you needing to be online.

What AI provider does it use?

Your choice. We set up your preferred provider (OpenAI, Anthropic or Google) via WordPress's built-in Connectors. Prefer not to manage an API account yourself? We can use our own API keys for a small monthly cost. No lock-in contracts either way.

How long does setup take?

Most installations are live within 5 to 7 business days. This includes the discovery call, training the AI on your content, connecting your integrations, testing, going live, and your training session. More complex setups with multiple integrations may take a little longer.

Will it slow down my website?

No. The AI chat widget loads separately from the rest of your page and adds no meaningful load time. Your site speed and Google performance scores are not affected.

Does it work on my existing WordPress site?

Yes. We install it on your existing site with no rebuild required. It works with any WordPress theme and integrates with WooCommerce, booking plugins, contact forms and most CRM systems.

Can I update it myself after launch?

Yes, that's exactly what the training session covers. We show you how to add new FAQs, update service information, review conversation logs, adjust the AI's tone, and manage everything through your WordPress admin. No technical knowledge required.

How do I get support after it goes live?

By phone on 0412 606 287 or by email at info@nowtechnologysystems.com.au. Full email and phone support is included. We also offer ongoing monthly maintenance to retrain the AI as your business changes.

Give your Darwin website a 24/7 AI assistant

Free 20-minute discovery call. We'll show you what's possible for your business.

Get a Free Quote
Add AI. No Rebuild Needed

Got an Old Website? Let's Make It AI-Ready.
Upgrade for Darwin Businesses

The new WordPress brings built-in AI to every website, and the time to act is now. We offer three services to help Darwin, Logan and South East QLD businesses get AI-ready, fix WordPress problems fast, and add a smart AI assistant to their site, with training included. Local support, no lock-ins, no jargon.

Get Your Website AI-Ready

  • Upgrade your Darwin WordPress site to run the latest AI tools. PHP, plugins and hosting all checked
  • Moving from Wix, Squarespace or GoDaddy? We migrate you to AI-ready WordPress with no data loss
  • Full compatibility audit so all new AI features run safely on your site, with a zero downtime approach
More Details

WordPress Rescue & Repair

  • WordPress broken after an update? White screen, crashed plugins or WooCommerce down. We fix it same day
  • Pre-update health checks so you never get caught out, especially important for new WordPress with built-in AI
  • Emergency support for Darwin, Logan & South East QLD businesses, and Australia-wide online
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Add AI to Your Website

  • 24/7 AI chat assistant trained on your services, FAQs and content. Answers customers while you sleep
  • AI shopping helper for WooCommerce. Recover abandoned carts and answer product questions automatically
  • Installed on your existing Darwin website. No rebuild required, training included
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Call us for Details We set up your preferred AI provider (OpenAI, Anthropic or Google), or use our own API keys for a small monthly cost. No lock-in contracts. For any outdated or incompatible plugins: if we can't update them, we'll help you find the right alternative. Nothing holds your upgrade back.

Common questions about our AI services

How do I know if my Darwin website is ready for the new WordPress AI?

We offer a free audit that checks your PHP version, plugins, hosting and database. Most sites need minor updates. We handle everything on a staging copy so your live site is never at risk.

Why do I need AI on my website? Can't I just use a contact form?

A contact form waits for a visitor to fill it in and hope you reply in time. An AI assistant responds instantly, 24 hours a day, answers the specific question they have, and captures their details before they lose interest and call a competitor. Most enquiries are lost because the response is too slow. AI fixes that.

What are the main benefits of adding AI to a business website?

Fewer missed enquiries (AI responds instantly, even at 2am), lower admin workload (common questions answered automatically), more bookings (AI qualifies leads and books appointments), and a better customer experience. Accurate answers every time, without putting anyone on hold.

What can an AI assistant actually do on my website?

It can answer customer questions 24/7, capture leads and book appointments, help shoppers find products, recover abandoned carts, send review requests, and follow up with past clients, all automatically, while you focus on your work.

Can AI help my WooCommerce online shop?

Yes. An AI shopping assistant can answer product questions, help customers find the right item, follow up on abandoned carts, handle returns and refund queries, and send post-purchase review requests, all automatically. Stores typically see fewer support emails and higher conversion rates.

Will the AI sound like a robot to my customers?

No. We tune the AI's tone to match your brand, whether that's a friendly tradie, a professional clinic, or a polished retailer. It uses your own words, service descriptions and FAQs. Most customers have no idea they're talking to an AI until they're told.

My WordPress site broke after an update. How fast can you fix it?

Most emergency fixes are resolved same day. Simple plugin conflicts are usually sorted within 2–4 hours. We prioritise broken sites, especially when WooCommerce or bookings are affected.

Do I need to change my hosting to use the new WordPress AI features?

Not necessarily. Many sites on popular Australian hosts (Hostinger, VentraIP, SiteGround, WP Engine) will be compatible with minor configuration changes, mainly PHP version and memory limit. We check this in the free audit. If your hosting has restrictions, we'll tell you exactly what needs to change or recommend a better-suited plan.

Do I need to rebuild my website to add AI?

No. We install the AI on your existing WordPress site. No rebuild needed. If you're currently on Wix, Squarespace or GoDaddy, we migrate you to WordPress first, then add AI from day one.

Can I update the AI myself after you set it up?

Yes, that's exactly what the training session covers. We show you how to add new FAQs, update service information, review conversation logs and adjust the AI's tone, all through your WordPress admin, no coding required.

Do you work with Darwin businesses in person?

Yes, we provide on-site consultations and training across Darwin, Logan & South East QLD. All technical work is handled remotely, but we can meet in person for discovery and training sessions.

Find Out What's Holding Your WordPress Site Back

WordPress Website Audit Services for Darwin & SE QLD

Not getting enquiries from your WordPress website? Ads spending but no leads? WordPress site running slow? We audit WordPress websites, Google Ads accounts, WordPress performance and SEO to find exactly what's wrong and give you a clear plan to fix it. Plain English reports, no jargon, real recommendations you can act on.

WordPress SEO & Content Audit

  • Full review of your WordPress website's SEO health - are you visible on Google for the searches that matter?
  • Content quality check - do your pages have enough detail for Google to rank them?
  • Technical SEO - heading structure, schema markup, meta tags, mobile performance
  • Competitor comparison - what are your competitors doing that you're not?
  • Landing page assessment - are your pages converting visitors to enquiries?
More Details

Google Ads Audit

  • Are your Google Ads actually bringing in leads, or just burning money? We find out
  • Campaign structure review - Smart campaigns, Display Network, geo-targeting, ad scheduling
  • Search term analysis - what searches are triggering your ads (and which ones are junk)
  • Negative keyword gaps - are you paying for competitor names, job seekers and wrong services?
  • Conversion tracking check - is Google even measuring when someone calls or fills in your form?
More Details

WordPress Speed & Performance Audit

  • Page speed analysis - why is your site slow and what's causing it?
  • Plugin review - too many plugins, conflicting plugins, or outdated plugins dragging you down
  • Caching and server configuration - LiteSpeed, WP Rocket, image optimisation
  • Mobile performance - over 70% of visitors are on phones. How does your site perform?
  • Hosting assessment - is your hosting provider suitable or holding you back?
More Details
Call 0412 606 287 for a Free Consultation We give honest advice, not a sales pitch. Every audit report includes multiple options with costs so you can make an informed decision. If your WordPress site just needs minor fixes, that's what we'll recommend - not a $5,000 rebuild. Running an outdated WordPress site? We'll tell you honestly whether it's worth updating or if a rebuild makes more sense. The report is yours to keep and use however you choose.

Common questions about WordPress website audits

What is a website audit and why do I need one?

A website audit is a thorough review of your website to find problems that are stopping it from performing well. This could be slow page speed, poor SEO, thin content, broken tracking, or wasted ad spend. Think of it like getting your car serviced - you find the issues before they become expensive problems. Most Darwin businesses we audit discover issues they had no idea existed.

How much does a website audit cost in Darwin?

Our audits start at $99/hour, and most take 1.5 to 3 hours depending on the scope. A basic website health check might take 1.5 hours ($148.50 + GST), while a comprehensive Google Ads audit with search term analysis typically takes 2-3 hours. We tell you the expected time before we start, so there are no surprises.

What do I get at the end of the audit?

A professional report written in plain English - no tech jargon. It covers exactly what we found, why it matters, and what we recommend doing about it. Each recommendation includes what to do, why it matters, and the expected outcome. You can use the report to fix things yourself, or we can do the work for you.

My Google Ads are spending but I'm not getting calls. Can you help?

Yes - this is one of the most common reasons businesses contact us. We've audited Google Ads accounts where over 50% of the budget was going to Display Network banner ads (worthless for local services), ads were showing across all of Australia instead of the local area, and there was zero conversion tracking. We find exactly where the money is going and give you a clear plan to fix it.

My website is slow. What can you do?

We run a full performance audit covering page speed scores, plugin conflicts, image sizes, caching configuration, hosting quality and mobile performance. We've improved sites from 10+ second load times down to under 3 seconds. Speed directly affects your Google ranking and how many visitors stay on your site.

Do you only work with WordPress sites?

We specialise in WordPress and WooCommerce, but our SEO and Google Ads audits apply to any website platform. If your site is on Wix, Squarespace or another platform, we can still audit your SEO, content quality, and Google Ads account.

Web Design, WooCommerce, Hosting & SEO in Darwin

You can opt for a full package or one-off help, custom to your business size, needs and budget.

Custom Web Design

We design sites that are modern, mobile-responsive, and easy to navigate.

WooCommerce & eCommerce

From store setup to advanced cart features, we streamline your online sales.

Hosting & Support Plan

Fast, secure hosting with ongoing support means you’re never left in the dark.

SEO & Local Ranking

We refine pages and content to connect you with ready-to-buy customers in Darwin.

Website Updates & Redesign

Need a fresh look or new features? We’ll revamp your pages and keep you relevant.

Rescue & Recovery

Hosting failures or data loss can happen. We fix the root issue, restore your site, and back up everything.

Rebranding Your Website

We apply updated logos, colours, or brand elements seamlessly across your site.

WordPress Error Fixes

We resolve plugin or theme conflicts to give users a stable, hassle-free experience.

Indexing & Search Console

We look for Google indexing errors or broken links, then fix them for better visibility.

Hacking Repairs

If malware strikes, we clean it out and prevent future intrusions.

Email Service Support

We sort out spam filters, server errors, or shift you to Office 365.

Payment Gateway Security

We guard your checkouts from fraud, safeguarding your reputation.

25+ Years of Web Design & Online Expertise

We handle WordPress maintenance, plugin conflicts, and SEO enhancements for worry-free site management.

Web Design & WooCommerce Support

  • Custom Web Design & Hosting

    We handle design, domain pointing, backups, and migration to a hosting service that suits your needs.

  • WooCommerce Store Setup

    We create, optimise, and update online shops so you can offer products or services easily.

  • Troubleshooting Technical Problems

    Broken checkout pages, slow site loading, or glitchy plugins? We identify and fix them promptly.

  • Boosting Website Speed & SEO

    Faster sites rank higher. We compress images, optimise code, and sharpen SEO tactics.

  • Completing Unfinished Projects

    If your old developer left things half-done, we’ll step in, fill the gaps, and polish your site.

  • Rescue & Recovery Services

    Server meltdown or file corruption can be stressful. We retrieve data, fix the issue, and restore your online presence.

  • Modernising Your Website

    Need a new look? We redesign and update your pages, focusing on user-friendliness.

  • Fixing WordPress Errors

    We track down code or plugin conflicts and resolve them, ensuring a stable site.

  • SEO & Google Search Console

    We fix indexing blocks, meta issues, or broken links, helping you climb search rankings.

  • Secure & Defend

    We fight malware infections, apply patches, and change credentials to keep your site safe.

WordPress Security & Hacked Site Restoration

We specialise in blocking threats and removing malicious code if an attack happens. Suspect a breach? Let’s talk right away.

  • Immediate Lockdown
    We cut off the intruder, preventing further damage.
  • Deep Cleanup
    We remove malicious files, rebuild clean versions, and seal weak spots.
  • Tightened Security
    We install stronger defences and prompt password updates.
  • Preventive Backup
    We keep a fresh backup so you’re prepared for anything.

Sleep better knowing your site is protected. For emergencies, phone 0412 606 287.

Why Pick Our Web Design in Darwin?

At Now Technology Systems, we offer all-in-one services, from website builds to hosting and SEO. If you want a new WooCommerce store or you’re just keen on securing your site, we’re around whenever you need us.

  • Broad Know-How
    Web design, eCommerce, SEO, and more—we’ve delivered for over 25 years.
  • No Timezone Barriers
    Regular hours are 8:30am to 7pm, but we act fast if something urgent comes up.
  • Hands-On Training
    We’ll share simple steps so you can handle everyday tasks on your own.
  • SEO & Marketing Insights
    Keen on boosting traffic? We’ll guide you on search engine tips and online promotion ideas.
  • Fast Response
    Call 0412 606 287 for an immediate solution or advice on your site.

Web Design Services built to stand out and run smoothly every day.

What Our Clients Say About Us

Over the years, we’ve helped many Darwin businesses get online, sell more, and stay secure. Our offerings include custom designs, eCommerce support, WordPress fixes, hosting, SEO, and finalising half-completed websites. If you need help or want to chat about your next move, let’s connect.

Web Design for businesses large or small in Darwin, delivering practical solutions that work.

Web Design Quote & Support Request

Phone: 0412 606 287
Email: info@webdesigndarwinnow.com.au

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